11 FAQs: Pagosa Springs Medical Group Joins Axis Health System
What’s Changing & What Stays the Same
On August 4, 2025, Pagosa Medical Group will join Axis Health System, another trusted healthcare provider in Pagosa Springs. This partnership allows us to enhance the care and services you already receive, ensuring you continue to have access to high-quality, comprehensive healthcare. Below are some answers to some common questions about this transition.
Will anything about the Urgent Care change?
The Pagosa Urgent Care will stay right where it is with the same services and hours of operation that are currently available.
Will I still be able to see my current provider?
Yes! You will continue to see your current provider, as our team is committed to maintaining continuity in your care. You will have access to a wider range of services, including behavioral health, psychiatry, dental, and pharmacy, all currently provided at Axis’ Pagosa Springs Integrated Healthcare location.
Will the location of my appointments change?
You will receive an appointment reminder that clearly confirms the location of your visit, so you’ll know exactly where to go. Please look for this reminder or contact us if you have any questions.
How do I pay existing Pagosa Medical Group bills?
You can pay your existing PMG bills on our website https://pagosamedicalgroup.com/ or by mail.
Will I have access to a patient portal?
Yes, you will receive access to a new patient portal at your first appointment as an Axis patient.
Do I need to do anything to prepare for this transition?
No action is required on your part. Our team is actively working to ensure a smooth transition for all of our patients. If you have any questions or concerns, please reach out to us for assistance.
Will my medical records transfer to Axis Health System?
Yes, your medical records will securely transfer to Axis, ensuring your provider has all the
necessary information to continue your care without interruption.
Who can I contact if I have questions about the transition?
Our team is here to support you and answer any questions you may have about this transition. Please don’t hesitate to call our office if you have questions or require clarification. We can still be reached at 970.372.0456
Will my insurance still be accepted?
Yes, we will continue to accept the same insurance plans. If you have any specific concerns about coverage, please contact your insurance provider or our team for assistance.
How do I find updates or announcements about the transition?
We will share updates with our patients through appointment reminders, phone calls, and any necessary mail communications. Additionally, please feel free to check our website or contact us directly for the latest information.
Thank you for choosing us as your healthcare provider—we are excited to continue serving you as part of the Axis Health System family!
Your trust means everything to us.
Our team is here to support you through this transition and address any questions or concerns you may have. Please don’t hesitate to reach out if you need clarification or further guidance—we’re here to help. You can still contact us at 970.372.0456, and we’ll be happy to assist you. Together, we’ll navigate this change with care and understanding.