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Regional Crisis Center – Durango
Regional Crisis Center – Durango
Axis Health System’s Regional Crisis Center in Durango is a state-designated walk-in crisis center, providing 24/7/365 access to behavioral health and substance use care.
When you arrive, you’ll be welcomed, assessed, and connected to care right away—often the same day. You do not need an appointment—and you do not need to be in extreme crisis to come in.
Elevating your well-being starts here.
What you can expect when you come to the Axis Walk-in Crisis Center
One door. The right care, right away.
Check In
Triage
Assessment
Immediate Care Pathway
Who is the Walk-in Crisis Center for?
One of the biggest barriers is that people don’t know whether they qualify.
People ask:
- “Am I in crisis enough?”
- “Is this an emergency?”
- “Should I go to the ER instead?”
- “Can I come if I’m having panic attacks?”
- “What if I’m not suicidal?”
- “What if I’m worried about my drinking?”
- “Can I bring my child?”
- “Can I come for medication help?”
You May Benefit From Walk-In Crisis Care If:
- You’re overwhelmed and don’t know what to do
- You’re experiencing anxiety, depression, or emotional distress
- You’re concerned about alcohol or substance use
- You’re worried about yourself or a loved one
- You need help today, not weeks from now
Rapid Access Outpatient Services for Behavioral and Mental Health
OPEN MONDAY – FRIDAY 9 A.M. – 3 P.M.
You may receive care the same day, including:
- Medication-Assisted Treatment (MAT)
- Support for opioid, alcohol, or other substance use
- Psychiatric care and medication management
- Behavioral health support
Walk-in Crisis Services Available 24/7/365
- Detox/Withdrawal management
- Respite care (up to 18 hours)
- Mobile crisis response
- Crisis stabilization and safety planning
Continuum of Care
Axis supports your care beyond your visit.
You may be connected to:
- Outpatient psychiatry
- Therapy and recovery programs
- Care coordination with primary care
- Drug testing and monitoring services
Axis Health System is here to support each step, beginning with immediate care and continuing through your recovery journey.
Pharmacy Support
Through Axis Health System’s pharmacy at Durango Integrated Healthcare, you can:
- Fill prescriptions quickly
- Get support with medications
- Stay connected to your care team
Axis Pharmacy Durango
- Phone #: 970-335-2308
- Fax #: 970-788-7663
- Address: 150 Mercury Village Drive B suite Durango, Co 81301
Durango’s Regional Crisis Center
Location Information
1125 Three Springs Blvd, Durango, CO 81301
(970) 403-0180
AFTER- HOURS MEDICAL CONSULTATION:
In the event of a medical emergency, dial 9-1-1 or go to the nearest emergency department or hospital. If you have an after-hours medical concern (that is not a medical emergency), call 970.247.5245 to talk with a Registered Nurse (RN).
You don’t have to wait to feel better.
Call the Axis 24/7 Care Line to talk about your mental health concerns. 970.247.5245. You will be quickly connected to local services and a team will respond immediately. Professional and compassionate care providers will answer your call 24 hours a day, seven days a week.
Interpretation and translation services are provided at no charge to those we serve.
To access interpretation services, call 970.335.2288; or if you are deaf or hard of hearing, please call 800-656-3656 for Colorado TTY services. Expect a short delay as our staff connects you with an interpreter.
Para acceder a los servicios de interpretación, llame al 970.335.2288; o si es sordo o tiene dificultades auditivas, llame al 800-656-3656 para los servicios TTY de Colorado. Espere una breve demora mientras nuestro personal lo conecta con un intérprete.
Todas nuestras sucursales ofrecen servicios de interpretación por teléfono y video para asegurarnos que tus necesidades médicas se cubran de forma amable y profesional. Haz clic aquí para obtener más información en español sobre cómo registrarte como paciente, así como también información sobre facturación, seguro de salud y nuestra escala móvil de tarifas.
Billing & Insurance
We are happy to discuss billing and insurance options with you. Please call us to learn more about options that are available to you.
We accept Medicaid at all locations.
For billing and insurance questions, click here.
Care Coordination
Care coordination is when someone helps you pull together the pieces of healthcare. This puzzle fits your unique needs. The people who provide care coordination are called Community Health Workers. They act as your personal guide in a number of ways. First, they help you find what you need in the healthcare system. They match you to providers and make sure your needs and preferences are met. Second, they coach you to create and follow through on your health goals. Finally, they work to lower healthcare costs for people on Medicaid and Medicare.
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